Privacy Policy
1. Information We Collect
1.1 Account Information
When you create an account, we may collect information such as:
- Email address
- Firebase user identifier (UID)
- Account status
- Account access level or plan
- Information necessary to manage your account
1.2 Authentication Information
Account authentication may be provided through Firebase Authentication.
SIA WORLD does not need to store your account password in its own Firestore user profile. Authentication credentials are handled by the authentication provider in accordance with its security practices.
1.3 Service and Technical Information
Depending on how you use the Service, technical information may be processed to provide, secure, maintain, and improve the Service. This may include information such as:
- Device and operating system information
- Application version
- Technical logs
- Security and diagnostic information
- Information related to authentication sessions
1.4 Marketing Preferences
If you choose to receive marketing communications, we may record your marketing consent status and the date or version associated with that consent.
Marketing communications may include information about new features, product updates, events, promotions, or other SIA WORLD services.
2. How We Use Information
We may use personal information to:
- create and manage your account;
- authenticate users;
- provide and maintain the Service;
- manage subscriptions, licenses, and access levels;
- provide customer support;
- detect and prevent fraud, abuse, and security incidents;
- maintain and improve the Service;
- send service-related communications;
- send marketing communications when permitted and where you have provided the required consent;
- comply with applicable legal obligations.
3. Legal Bases for Processing
Depending on your location and applicable law, we may process personal information based on one or more of the following:
- performance of a contract or provision of requested services;
- your consent;
- compliance with legal obligations;
- legitimate interests, where permitted by applicable law.
4. Marketing Communications
Where required by applicable law, SIA WORLD will obtain appropriate consent before sending marketing communications.
Marketing consent is separate from consent necessary to provide the Service.
You may withdraw your marketing consent or unsubscribe from marketing communications at any time using the unsubscribe method provided in the communication or through available account settings.
Withdrawing marketing consent does not necessarily stop essential service-related communications.
5. Cookies and Similar Technologies
The website and related services may use cookies or similar technologies where necessary for authentication, security, functionality, preferences, analytics, or other legitimate purposes.
The use of cookies may vary depending on the features enabled on the website and the laws applicable to your location.
6. Firebase and Google Services
SIA WORLD may use Firebase and other Google services to provide authentication, database, hosting, security, or related functionality.
Information processed through these services may be subject to Google's applicable privacy policies and service terms.
7. Data Storage and International Transfers
Because SIA WORLD is intended to serve users globally, personal information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining security, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
9. Account Deletion
You may request deletion of your SIA WORLD account through the available account deletion process.
When an account is deleted, personal information will be deleted or anonymized where reasonably possible and where required by applicable law.
Certain information may need to be retained where required or permitted by law, for example for legal, security, fraud prevention, accounting, or dispute-resolution purposes.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
- the right to access personal information;
- the right to correct inaccurate information;
- the right to request deletion;
- the right to restrict or object to certain processing;
- the right to withdraw consent;
- the right to receive certain information in a portable format;
- the right to lodge a complaint with an applicable data protection authority.
To exercise applicable rights, contact SIA WORLD through the official contact method provided on the SIA WORLD website.
11. Children's Privacy
The Service is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information in violation of applicable law, please contact us so that we can take appropriate action.
12. Data Security
SIA WORLD uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
13. Third-Party Services
The Service may contain or rely upon third-party services. Those services may process information according to their own privacy policies and terms.
SIA WORLD does not control the privacy practices of independent third-party services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Service, technology, legal requirements, or our privacy practices.
When material changes are made, we may provide notice through the website, the Service, or other reasonable means.
15. Contact
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact SIA WORLD through the official contact method provided on the SIA WORLD website.